VanMoof Error 45: How to Fix?

So you’ve got yourself a VanMoof e-bike, and life’s good—until you encounter the dreaded VanMoof Error 45. This error can be a real head-scratcher, leaving you puzzled and your bike immobilized. Let’s dive into what this error means, why it happens, and how you can troubleshoot it effectively.

What is VanMoof Error 45?

VanMoof Error 45 primarily indicates a communication breakdown between the bike’s motor and other components. This error often appears on the display of your VanMoof S3 or VanMoof X3, and it can make your ride feel “off” or even render your e-bike inoperable.

Why Does VanMoof Error 45 Occur?

Motor Connection Issues

One of the main culprits behind this error is a faulty motor connection. Users have reported that the error often appears when turning on their VanMoof Electrified S or VanMoof Electrified X.

Battery Connector Problems

Another reason could be issues with the battery connector. Some users have had their bikes replaced due to this specific problem, indicating that it’s not something to take lightly.

Environmental Factors

Believe it or not, weather conditions can also play a role. Riding your e-bike in extreme cold can cause the motor and e-shifter to fail to communicate, triggering the error.

How to Fix VanMoof Error 45: October 23, 2023

Fix 1: Reset Your Bike

1. Turn off your VanMoof e-bike.
2. Wait for a few minutes.
3. Turn it back on.

Sometimes, a simple reset can clear the error and get you back on the road.

Fix 2: Update Your Bike’s Software

1. Open the VanMoof app on your smartphone.
2. Navigate to the ‘Updates’ section.
3. Install any pending updates.

Keeping your bike’s software up-to-date can prevent many errors, including Error 45.

Fix 3: Check Motor and Battery Connections

1. Use an Allen key to disconnect the motor connection from the front forks.
2. Ensure the wire is fully connected.
3. Reconnect and test your bike.

A loose connection can often be the root cause of this error.

Fix 4: Contact VanMoof Customer Support

If all else fails, it’s time to bring in the experts. Reach out to VanMoof customer support for professional troubleshooting and possibly a replacement under warranty.

Additional Tips for VanMoof Error 45 Troubleshooting

• Battery Level: Keep your battery at least 10% charged to avoid triggering the error.
• Weather Conditions: Avoid riding too fast in extreme cold as it can cause communication failures between the bike’s components.