Error code 36988 in Call of Duty: WW2 refers to a connectivity problem that players might come across while attempting to connect to the game’s online services. This particular error usually occurs when there are server-related issues or problems with the player’s internet connection. Its presence can prevent players from accessing online multiplayer modes or establishing connections with the game’s servers.
Why Does Error Code 36988 Occur?
Error code 36988 occurs due to several factors, including server-related problems or issues with the player’s internet connection. When the game’s servers are experiencing difficulties or undergoing maintenance, players may encounter this error. Additionally, a weak or unstable internet connection can contribute to the occurrence of this error.
How to Troubleshoot Error Code 36988 in Call of Duty: WW2
To resolve the connectivity issue represented by error code 36988 in Call of Duty: WW2, players can follow the steps below:
- Ensure a Stable Internet Connection: It is essential to check the stability and proper functioning of your internet connection. A weak or unstable connection can lead to connectivity problems in online games. Make sure you have a reliable internet connection before proceeding.
- Restart the Game and Console: Try restarting both the game and your gaming console. Sometimes, temporary glitches or connectivity issues can be resolved by simply restarting the game and console. This action can refresh the connection and potentially eliminate the error.
- Verify Server Status: Visit the official Call of Duty website or check their social media channels to determine if there are any ongoing server outages or maintenance periods. If the servers are currently down, it is likely that you will experience connectivity issues. In such cases, it is advisable to wait until the servers are back online.
- Disable Firewall or Antivirus Software: Certain firewall or antivirus software settings may interfere with the game’s connectivity. Temporarily disable these programs and check if the error persists. Remember to enable them after troubleshooting to ensure the security of your system.
- Contact Customer Support: If the error code 36988 continues to persist even after attempting the previous steps, it is recommended to contact the game’s customer support for further assistance. They possess the expertise to provide specific troubleshooting steps or information related to server issues. Reach out to them for personalized guidance.
Conclusion
Error code 36988 in Call of Duty: WW2 is a connectivity issue that can hinder players from accessing the game’s online services. By following the troubleshooting steps outlined above, players can effectively address this error and resume their online gaming experience. Ensuring a stable internet connection, restarting the game and console, checking server status, disabling firewall or antivirus software temporarily, and seeking assistance from customer support are valuable actions to take when encountering this error.
Frequently Asked Questions (FAQs)
Q: What causes error code 36988 in Call of Duty: WW2? A: Error code 36988 in Call of Duty: WW2 is primarily caused by server-related problems or issues with the player’s internet connection. It may occur during server outages, maintenance periods, or due to a weak and unstable internet connection.
Q: How can I check the server status for Call of Duty: WW2? A: To check the server status for Call of Duty: WW2, you can visit the official Call of Duty website or refer to their social media channels. These platforms often provide updates regarding server outages or maintenance schedules.
Q: Will disabling my firewall or antivirus software affect my system’s security? A: Temporarily disabling your firewall or antivirus software is a troubleshooting step to identify if they are causing the connectivity issues. However, it is important to re-enable them after troubleshooting to ensure the security of your system.
