What is Error Code 20024 on Now TV?
Error Code 20024 on Now TV has been a thorn in the side for many users. This error typically pops up when you’re trying to stream content, leaving you with a message that says “something’s gone wrong.” It’s particularly prevalent on Android devices and seems to have gained traction after a recent app update.
Why Does Error Code 20024 Occur?
The root cause remains a bit elusive, but there are some common threads. Users have reported encountering this error after updating the Now TV app. It’s not confined to a single device; you’ll find complaints from Sky Glass, Roku, Amazon Fire TV Stick, Smart TV, mobile phone, tablet, and even game console users.
How to Fix Error Code 20024 on Now TV
Fix 1: Clear Cache and Data
- Navigate to your device settings.
- Go into the Apps section and find Now TV.
- Select ‘Storage’ and then ‘Clear Cache’ and ‘Clear Data’.
Fix 2: Reinstall the App
- Uninstall the Now TV app from your device.
- Restart your device.
- Head over to the app store and reinstall Now TV.
Fix 3: Router Reset
- Unplug your router for a few minutes.
- Plug it back in and wait for it to fully restart.
- Try streaming on Now TV again.
Error Code 20024 Troubleshooting Tips: October 6, 2023
If you’ve tried all the above solutions and still face issues, it might be time to reach out to Now TV customer service for support. You can also report the issue via live chat on their website.
Error Code 20024 on Various Devices
On Sky Glass and Roku
Try a full power shutdown and restart your device.
On Amazon Fire TV Stick and Smart TV
Check for any pending updates for the Now TV app and install them.
On Mobile Phones and Tablets
Ensure that your device’s operating system is up-to-date.
On Game Consoles
Check your internet connection and try restarting the console.
