Key Takeaways
- Understanding the Error: What it is and when it occurs.
- Solutions: Detailed step-by-step instructions to fix the error.
- Other Common Errors: Insights into other PlayStation issues.
Understanding the Error Code CE-117773-6 on PS5
You may run into the CE-117773-6 error code when using your PlayStation 5 or PlayStation 5 Digital Edition console. This error is typically encountered during various scenarios such as buying a PlayStation Plus subscription, upgrading your current subscription, downloading games, or playing an online game that requires a PlayStation Plus subscription.
Solutions for Error Code CE-117773-6 on PS5
Check PlayStation Network Servers
- Visit the PlayStation Network servers’ status link.
- If there are issues, wait until Sony resolves the problems.
Power Cycling Your PS5
- Press and hold the power button until you hear two beeping noises.
- Unplug the power cable.
- Wait for at least 20 minutes.
- Plug back in and turn on the console.
Downloading a Game from PlayStation Plus Collection
- Go to the PlayStation Plus App.
- Press the R1 button to switch to the Benefits tab.
- Select PlayStation Plus Collection and View Games.
- Select any game and add it to your library.
- Download the game.
Buying or Downloading Products on Another Device
- Visit the PlayStation Store website on a device with a web browser.
- Alternatively, use the official mobile app of PlayStation.
Restoring Game Licenses
- Open the Settings menu of your PS5.
- Select Users and Accounts > Other > Restore Licenses > Restore.
Contacting Sony
If none of the above solutions work, contacting Sony about the problem is advised.
Other Common PlayStation Errors
- CE-33992-6: Internet connection test fails.
- CE-108255-1: Something went wrong with a game or app.
- CE-107880-4: Error when canceling and reinstalling a download.
Fix CE-117773-6 PS5: Additional Insights
The CE-117773-6 error is most likely caused by PlayStation Store issues not being able to confirm the user’s identity. GameSpot has confirmed that attempting to access an active PS Plus subscription on a PS5 console results in this error code. Confirming your identity and trying again is the simplest solution.
Conclusion: August 10, 2023
PlayStation error codes can disrupt your gaming experience, but there are usually simple solutions. This article discussed the CE-117773-6 error code and other common PlayStation issues, along with their solutions. Double-check your internet connection, make sure your console is up to date, and restart your console if needed.