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[Fix] Error Code CE-117773-6 on PS5

Key Takeaways

  • Understanding the Error: What it is and when it occurs.
  • Solutions: Detailed step-by-step instructions to fix the error.
  • Other Common Errors: Insights into other PlayStation issues.

Understanding the Error Code CE-117773-6 on PS5

You may run into the CE-117773-6 error code when using your PlayStation 5 or PlayStation 5 Digital Edition console. This error is typically encountered during various scenarios such as buying a PlayStation Plus subscription, upgrading your current subscription, downloading games, or playing an online game that requires a PlayStation Plus subscription.

Solutions for Error Code CE-117773-6 on PS5

Check PlayStation Network Servers

  1. Visit the PlayStation Network servers’ status link.
  2. If there are issues, wait until Sony resolves the problems.

Power Cycling Your PS5

  1. Press and hold the power button until you hear two beeping noises.
  2. Unplug the power cable.
  3. Wait for at least 20 minutes.
  4. Plug back in and turn on the console.

Downloading a Game from PlayStation Plus Collection

  1. Go to the PlayStation Plus App.
  2. Press the R1 button to switch to the Benefits tab.
  3. Select PlayStation Plus Collection and View Games.
  4. Select any game and add it to your library.
  5. Download the game.

Buying or Downloading Products on Another Device

  1. Visit the PlayStation Store website on a device with a web browser.
  2. Alternatively, use the official mobile app of PlayStation.

Restoring Game Licenses

  1. Open the Settings menu of your PS5.
  2. Select Users and Accounts > Other > Restore Licenses > Restore.

Contacting Sony

If none of the above solutions work, contacting Sony about the problem is advised.

Other Common PlayStation Errors

  • CE-33992-6: Internet connection test fails.
  • CE-108255-1: Something went wrong with a game or app.
  • CE-107880-4: Error when canceling and reinstalling a download.

Fix CE-117773-6 PS5: Additional Insights

The CE-117773-6 error is most likely caused by PlayStation Store issues not being able to confirm the user’s identity. GameSpot has confirmed that attempting to access an active PS Plus subscription on a PS5 console results in this error code. Confirming your identity and trying again is the simplest solution.

Conclusion: August 10, 2023

PlayStation error codes can disrupt your gaming experience, but there are usually simple solutions. This article discussed the CE-117773-6 error code and other common PlayStation issues, along with their solutions. Double-check your internet connection, make sure your console is up to date, and restart your console if needed.

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