Foxtel Play Error Code X101 typically appears on your screen while playing on Playstation or streaming videos on any other platform due to an unstable or poor internet connection. The notification reads, “X101-sorry we are having technical problems, we will close the session within 5 seconds.”
Key Takeaway
- Check Your Internet Connection
- Logout and Re-Login
- Perform a Speed Test
- Reinstall the Foxtel App
- Contact Customer Support
Understanding the Error
Foxtel Play, an Australian online television service, offers subscriptions to more than 50 live channels and hundreds of video-on-demand programs. The error code X101 can disrupt this service, but it’s not without solutions.
How to Fix Foxtel Play Error Code X101
Check Your Internet Connection
Try logging in to Foxtel via an alternative WiFi or mobile hotspot. If Foxtel operates normally through another connection, your internet needs fixing. Power cycle your router by unplugging it and letting it sit idle for a few minutes before restarting.
Logout and Re-Login
If your Foxtel account faces problems, log out and re-login:
- Navigate to Settings
- Select Logout
- Click Login after closing the current session
- Provide your information and click Login
Perform a Speed Test
A speed test within the Foxtel app can determine if the connection meets Foxtel’s 3 Mbps speed requirement. If the speed is less, contact your ISP.
Reinstall the Foxtel App
Remove the current app and reinstall an updated version. Restart the device after uninstalling, then reinstall the Foxtel app from the app store.
Contact Customer Support
If the issue persists, contact Foxtel customer service.
Foxtel Play Compatible Devices
- Chromecast
- Telstra TV
- PlayStation 4 and 5
- Apple TV (via AirPlay)
- Sony Android TVs
- PC and Mac
Foxtel Play Error Code X101 – FAQs : August 7, 2023
Can you still get Foxtel Play?
Customers can continue to stream on their PlayStation3, or compatible Samsung or Sony Smart TVs with the Foxtel Play app.
Is Foxtel Play free?
New customers can start with a 10-day free trial of all content packs.
Is Binge the same as Foxtel?
While Foxtel is a traditional pay TV service, Binge is exclusively a streaming platform.
Is Foxtel free with Netflix?
From 1 April 2022, Foxtel with Netflix bundle prices will increase.
Why is Foxtel play not working?
Check the internet connection, device software, and ensure no VPN is in use.
