Linking your Epic Games and Ubisoft accounts can be a great way to access more games and content. However, some users may encounter errors when trying to link their accounts. Here are some fixes that may work:
- Reopen the launcher. The first thing you can try is to close the Epic Games Launcher and then reopen it. This may fix any temporary glitches that are preventing the linking process from working.
- Cancel the linking process and retry. If reopening the launcher doesn’t work, you can try canceling the linking process and then trying again. To do this, click on the “Cancel” button when you are prompted to link your accounts. Then, try linking your accounts again.
- Change your default browser. If you are still having problems, you can try changing your default browser. Some users have reported that using Microsoft Edge as their default browser fixes the linking error. To change your default browser, follow these steps:
- Go to the Settings menu.
- Click on “Apps.”
- Click on “Default apps.”
- Under “Web browser,” select Microsoft Edge.
- Use browser incognito mode. If changing your default browser doesn’t work, you can try using browser incognito mode. This will disable any extensions or add-ons that may be interfering with the linking process. To use browser incognito mode, open your browser and then click on the “New incognito window” or “Private window” button.
- Disable your browser extensions. If you are still having problems, you can try disabling your browser extensions. Some extensions can interfere with the linking process. To disable your browser extensions, follow these steps:
- Open your browser.
- Click on the three dots in the top right corner of the window.
- Select “More tools” and then “Extensions.”
- Uncheck the boxes next to the extensions that you want to disable.
- Make sure the country of your accounts matches. Finally, make sure that the country of your Epic Games and Ubisoft accounts match. If they do not match, you will not be able to link your accounts. To change the country of your account, follow these steps:
- Go to the Epic Games website.
- Click on your profile picture in the top right corner of the page.
- Select “Account.”
- Under “Personal Information,” click on “Country.”
- Select the correct country from the list.
If you have tried all of these fixes and you are still having problems, you can contact Ubisoft or Epic Games support for help.