Encountering Xmeye Error Code 99987 can be frustrating, especially when you’re relying on your surveillance system. This common error often signals issues related to network connection or device configuration, and knowing how to fix it is crucial for uninterrupted monitoring. Below, we’ll dive into various ways to troubleshoot this issue.
What Causes Xmeye Error Code 99987?
The Xmeye Error Code 99987 usually appears due to connectivity problems, incorrect router configurations, or firewall settings. It can also be triggered by outdated firmware or IP address conflicts. Identifying the root cause is essential to fix the error effectively.
Steps to Fix Xmeye Error Code 99987
1. Check Your Network Connection
Before diving into more complex solutions, ensure that your network is stable. A weak or unstable WiFi connection can trigger Xmeye Error Code 99987. Try restarting your router or connecting the device directly to the router via an Ethernet cable to see if that resolves the issue.
2. Update the Xmeye App and Firmware
Running outdated software can often lead to errors. Ensure that both the Xmeye app and your device’s firmware are up to date. Updates often include bug fixes that could resolve Error Code 99987.
3. Verify Router Configuration
Incorrect router settings are a common culprit for Xmeye Error Code 99987. Check if your router’s port forwarding and firewall settings are correctly configured to allow the Xmeye app to communicate with your camera. Ensure that the relevant ports are open and not blocked by the firewall.
4. Check IP Address and DNS Settings
Sometimes, Xmeye Error Code 99987 is caused by conflicts in IP addresses or incorrect DNS settings. Verify that the IP address assigned to your camera does not conflict with another device on your network. You may need to set a static IP for your camera to avoid such conflicts.
5. Reset the Camera and Reconfigure
If the above steps don’t work, try resetting your camera to its factory settings and then reconfiguring it. This step can resolve any hidden issues causing the Xmeye Error Code 99987.
Why Am I Getting Xmeye Error Code 99987?
This error might pop up due to issues like a weak network, improper router configurations, or firmware conflicts. Addressing these problems should help in resolving Xmeye Error Code 99987 quickly.
How to Fix Xmeye Error Code 99987 on Android
For Android users, ensure that the Xmeye app is updated to the latest version. Check your device’s network connection and confirm that your firewall settings aren’t blocking the app. If the problem persists, consider reinstalling the app.
How to Resolve Xmeye Error Code 99987 on iPhone
iPhone users facing Xmeye Error Code 99987 should first check their WiFi connection. If the issue continues, updating the app or even resetting network settings on the iPhone can help fix the problem.
Xmeye Error Code 99987 Network Connection Issue
A weak or unstable network connection is a common cause of Xmeye Error Code 99987. Always verify that your network is robust and stable. A simple restart of your router might just be the solution you need.
Xmeye Error Code 99987 Router Configuration
Double-check your router’s port forwarding and firewall settings. Misconfigured router settings can prevent the Xmeye app from accessing your camera, leading to Error Code 99987. Open the necessary ports and allow communication through the firewall.
Fix Xmeye Error Code 99987 After Firmware Update
If you started encountering Xmeye Error Code 99987 after a firmware update, the update might have changed some of your camera or router settings. Review your configurations and reset the camera if necessary.
Xmeye Error Code 99987 Camera Not Connecting
The camera not connecting is a key symptom of Xmeye Error Code 99987. Ensure your camera is powered on and properly connected to the network. Resetting the camera and reconfiguring the network settings often solves this issue.
Steps to Resolve Xmeye Error Code 99987: August 8, 2024
- Verify your network connection.
- Update the Xmeye app and firmware.
- Check router and firewall settings.
- Resolve any IP address conflicts.
- Reset the camera to factory settings and reconfigure.
Xmeye Error Code 99987 Firewall Settings
Firewall settings can block the Xmeye app from connecting to your camera. Ensure that the firewall isn’t preventing the app from accessing the necessary ports. If needed, adjust the firewall settings to allow communication.
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