Netflix is a popular streaming service that offers a wide variety of movies and TV shows. However, sometimes users may encounter errors when trying to use the service. One common error is error code 373 (-373). This error message typically appears when Netflix is unable to connect to your device.
There are a few things you can do to try to fix error code 373.
1. Restart the Netflix app and your device.
The first thing you should try is to restart the Netflix app and your device. To restart the Netflix app, simply close the app and then reopen it. To restart your device, turn it off and then back on.
2. Access Netflix.com on a web browser.
If restarting the Netflix app and your device does not fix the error, you can try accessing Netflix.com on a web browser. To do this, open a web browser and go to netflix.com. Then, sign in to your Netflix account. If you are able to sign in and watch Netflix on a web browser, then the problem is likely with your device or your internet connection.
3. Clear the Netflix app data.
If you are still unable to fix error code 373, you can try clearing the Netflix app data. To do this, follow these steps:
- Go to your device’s Settings menu.
- Tap on Apps or Applications.
- Find the Netflix app and tap on it.
- Tap on Storage and cache.
- Tap on Clear storage.
- Tap on Clear cache.
4. Reinstall the Netflix app.
If clearing the Netflix app data does not fix the error, you can try reinstalling the Netflix app. To do this, follow these steps:
- Go to your device’s App store or Play store.
- Search for Netflix.
- Tap on the Netflix app and then tap on Install.
- Once the app has been installed, open it and sign in to your account.
5. Contact Netflix support.
If you have tried all of the above steps and you are still unable to fix error code 373, you can contact Netflix support for help. To do this, go to the Netflix website and click on the “Contact Us” link. Then, select the “Technical Support” option and fill out the form. A Netflix representative will contact you to help you resolve the issue.
I hope this article helps you fix error code 373. If you have any other questions, please feel free to leave a comment below.