PlayStation enthusiasts are no strangers to error codes, and one that has been causing some distress is the PS4 Error CE-38706-4. This error typically pops up with a message indicating “Cannot connect to the server.” But what causes this error, and more importantly, how can you fix it? Let’s dive in.
Key Takeaways:
- Causes of PS4 Error CE-38706-4
- Steps to troubleshoot and fix the error
- Tips to prevent the error in the future
What Causes PS4 Error Code CE-38706-4?
The primary cause of this error is a connectivity issue, which can arise from various sources. It might be due to the PlayStation Network (PSN) being down, a network error on the PS4, or even an issue with your internet connection. Sometimes, the error can also be attributed to server downtimes or maintenance activities.
How to Fix PS4 Error Code CE-38706-4
Fix 1: Check PlayStation Network Status Before diving into more technical solutions, it’s always a good idea to check the PlayStation Network status. If PSN is down, you might just need to wait for Sony to fix the issue.
Fix 2: Restart Your Devices A simple yet effective solution:
- Restart the PlayStation 4.
- Restart your router.
Fix 3: Update Router Firmware Outdated firmware can sometimes cause connectivity issues. Ensure your router’s firmware is up-to-date. For details, refer to the instructions supplied with your router.
Fix 4: Adjust Network Settings
- Navigate to Settings > Network > Set Up Internet Connection.
- Connect to the router again.
- Test the internet connection by going to Settings > Network > Test Internet Connection.
Fix 5: Check Firewall and Port Numbers Ensure your network devices do not block the following port numbers:
- TCP: 80, 443, 3478, 3479, 3480
- UDP: 3478, 3479
Is PS4 Error Code CE-38706-4 a Common Problem?
While it’s not the most common error, many users have reported encountering it. The good news is that with the steps mentioned above, it’s often easily resolved.
How to Prevent PS4 Error Code CE-38706-4
To minimize the chances of encountering this error:
- Regularly check and update your router’s firmware.
- Ensure your PS4 system software is always updated.
- Avoid peak times when the PlayStation Network might be overloaded.
Contacting PlayStation Support: August 12, 2023
If all else fails and you’re still facing the error, it might be time to contact PlayStation support. They can provide more tailored assistance and might be aware of any ongoing issues that aren’t publicly disclosed.
