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PS4 Error Code Np-31950-8: How to Fix?

What is PS4 Error Code Np-31950-8?

PS4 Error Code Np-31950-8 often spells trouble for gamers. It’s a network-related issue that can disrupt your gaming experience on the PlayStation Network (PSN). This error code essentially means that your connection to the PSN servers has timed out. But there’s more to it than just a simple timeout. This error can kick you out of party chats and affect other VoIP functions, displaying a message like “The connection of the network has timed out during the PSN process.”

Why Does PS4 Error Code Np-31950-8 Occur?

NAT Traversal Issues

Network Address Translation (NAT) plays a significant role in this error. NAT is a technique that allows multiple devices on a local network to use a single public IP address. Your PS4 can have three different NAT types:

  • NAT Type 1: No firewall or router between the PS4 and the Internet.
  • NAT Type 2: Properly set up network with a router.
  • NAT Type 3: NAT traversal is failing, causing voice chat and connectivity issues.

If you’re stuck with NAT Type 3, you’re more likely to encounter this error. Expensive firewalls often exacerbate this issue because they impose tighter security rules.

DNS Resolution Issues

Another culprit could be DNS resolution issues. A temporary DNS server outage or a network configuration problem could trigger this error.

How to Fix PS4 Error Code Np-31950-8

Fix 1: Tackle NAT Issues

  1. Single Router: Ensure you’re using only one router.
  2. Port Forwarding: Set up port forwarding on your router.

Fix 2: DNS Settings

  1. Restart: Reboot your PS4 and router.
  2. Manual DNS: Manually set your DNS server on your PS4 or router. Use Cloudflare DNS servers 1.1.1.1 (Primary) and 1.0.0.1 (Secondary).

Fix 3: Additional Troubleshooting: October 2, 2023

  1. Software Update: Check if your PS4 setup is up to date.
  2. WiFi Frequency: If your PS4 connects via 5GHz WiFi, switch it to 2.4GHz.
  3. Reset: Reset your PS4 and router if all else fails.

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