Error code TVQ-AUI-4 can occur on any device that supports Netflix. Here are some steps you can take to try to fix the problem:
- Restart your device. This can often clear up minor software glitches that are causing the error.
- Check Netflix’s servers. If there is an outage or other problem with Netflix’s servers, you may not be able to stream content. You can check Netflix’s status page to see if there are any known issues.
- Clear the cache on your device. This can help to free up memory and improve performance, which may resolve the error.
- Check your internet connection. Make sure you have a strong and stable internet connection. You can test your connection speed by visiting a speed testing website. If your speed is slow, try restarting your modem or router.
If you have tried all of these steps and you are still getting the error code, you may need to contact Netflix customer support for help.