Tangem Error Code 2240 is a specific issue that occurs when your Tangem card encounters a syncing problem or a firmware error. Users often experience it when the Tangem card fails to connect properly to the mobile app or does not sync with the network correctly. This can result in failed transactions, an inability to view or manage your digital assets, or other related issues. If you’ve seen the Tangem Error Code 2240 message, it’s crucial to diagnose the root cause and follow the right steps to fix it.
Causes of Tangem Error Code 2240: March 12, 2025
Several factors could lead to encountering Tangem Error Code 2240:
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Firmware Issues: Sometimes, after a firmware update or incomplete installation, Tangem wallets may malfunction, causing syncing or connection errors like Error 2240.
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Network Connection Problems: Tangem card relies heavily on internet connectivity for syncing and transaction completion. If your device or Tangem card has connectivity issues, you may encounter Error 2240.
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Hardware Problems: Although less common, hardware issues with the Tangem card or the smartphone’s NFC capabilities could be the cause.
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Mobile App Troubles: Errors within the Tangem mobile app or incompatible versions may cause syncing issues.
How to Fix Tangem Error Code 2240 (iOS and Android)
Fixing Tangem Error Code 2240 requires troubleshooting from multiple angles. Below are several potential solutions, along with step-by-step instructions.
Fix 1: Firmware Update and Wallet Sync
One common cause for Tangem Error Code 2240 is an outdated or faulty firmware update. Updating the firmware and syncing the wallet may resolve the issue. Here’s what you need to do:
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Ensure Your Tangem Wallet App is Updated
Ensure that your Tangem mobile app is updated to the latest version. Open the app store (Google Play or Apple App Store) and check if an update is available. -
Check for Firmware Updates
Launch the Tangem Wallet app and select the card giving you the error. You’ll see an option to update the firmware. Follow the on-screen instructions to perform the update. -
Sync Your Wallet
After the firmware update, attempt to sync the Tangem card again. Make sure your phone’s NFC function is enabled, and that the Tangem card is placed properly on the device. -
Try a Transaction
After syncing the wallet, try conducting a transaction to ensure the error has been fixed.
Fix 2: Re-pairing the Tangem Card
If syncing issues persist, re-pairing your Tangem card may resolve Error Code 2240. This step involves un-pairing and re-pairing your card to the app, which can clear any temporary issues.
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Unpair the Tangem Card
Open your Tangem app and go to the settings menu. Select Unpair Card. Follow the instructions to un-pair the Tangem card. -
Re-pair the Tangem Card
To re-pair, select Add Card from the app and scan your Tangem card again. Follow the prompts to complete the pairing process. -
Check Syncing
After pairing the Tangem card again, check if the error persists by attempting to sync and access your crypto.
Fix 3: Network Connection Troubleshooting
If Tangem Error Code 2240 is caused by poor network connectivity, it’s essential to ensure your internet connection is stable. Follow these steps to fix the issue:
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Check Your Internet Connection
Make sure you have a stable Wi-Fi or mobile data connection. Poor connectivity can cause syncing and transaction issues, leading to Error 2240. -
Switch to a Different Network
If possible, switch to a different Wi-Fi or mobile network to check if the problem is network-specific. -
Restart Your Router or Modem
If you are on Wi-Fi, restarting your router or modem can help improve your connection, which may solve Error Code 2240. -
Reattempt Syncing
Once you have a stable connection, try syncing your Tangem card again to see if the error is resolved.
Fix 4: Contacting Official Tangem Support
If none of the solutions above work, it may be time to reach out to Tangem’s official support team. This step is particularly important if you suspect a hardware issue or a bug in the app that requires specialized attention.
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Visit the Official Tangem Website
Go to the Tangem website to access their support section. -
Submit a Support Ticket
Fill out the support form with your Tangem card details, the error code, and the steps you have taken to troubleshoot. -
Wait for a Response
The Tangem support team will typically reply within a few days with further instructions or solutions to resolve Error Code 2240.
Preventing Future Tangem Error Code 2240 Issues
Once you’ve resolved Tangem Error Code 2240, there are several steps you can take to avoid encountering this error in the future.
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Keep Your Firmware Updated
Regularly update your Tangem card firmware and app to ensure compatibility and avoid errors like Error 2240. -
Maintain a Stable Network Connection
Always ensure that you have a stable internet connection when using the Tangem card. -
Backup Your Wallet
To avoid losing your digital assets, back up your wallet and ensure that your recovery phrase is safely stored.