Vanmoof Error 22: What Is and How to Fix It?

What is Vanmoof Error 22?

Vanmoof Error 22 is a motor communications error that can occur in Vanmoof S3 bikes. This error is particularly elusive as it’s not well-documented on the official Vanmoof website. Users have reported experiencing this issue on bikes that are less than a few weeks old.

Why Does Vanmoof Error 22 Occur?

The primary reason behind this error seems to be a faulty front wheel or a communication issue between the bike’s motor and its CPU. In some instances, users have had their CPU replaced to resolve the issue.

How to Identify Vanmoof Error 22

If your Vanmoof S3 displays an error code 22 on its Matrix Display, you’re facing this issue. You might also experience issues with the bike’s motor or front wheel.

How to Fix Vanmoof Error 22: Step-by-Step Guide

Fix 1: Firmware Update

1. Open the Vanmoof app on your smartphone.
2. Navigate to the settings screen to check if your bike has the latest firmware.
3. If an update is available, install it.

Fix 2: Bike Reset

1. Locate the power button on the underside of the top tube.
2. Press and hold for two seconds until you see the reset symbol on the Matrix Display.
3. Press either handlebar button to power the bike back on.

Fix 3: System Restart

1. Make sure your bike is connected to the Vanmoof app.
2. Go to Garage > Help > System restart.
3. A boat horn will sound, and a boat will appear on the Matrix Display, indicating a system restart.
4. After the restart, wake up your bike with a reset.

Fix 4: Consult Vanmoof Customer Support

If the error persists, it’s time to consult Vanmoof customer support. Book a repair appointment through the Vanmoof app or your My Vanmoof account.

Vanmoof Warranty and Error 22

If your bike is still under warranty, the CPU replacement or any other repairs related to error 22 should be covered. Make sure to check your warranty details before booking a repair appointment.

Vanmoof Error 22 on Reddit and Forums

Users have shared their experiences and solutions regarding Vanmoof Error 22 on platforms like Reddit. Some have had their issue resolved within 90 minutes at a Vanmoof service location.

Vanmoof Charging Problems Related to Error 22

Though not directly related, some users have reported Vanmoof not charging issues alongside error 22. It’s advisable to check your bike’s charging port and battery if you encounter this error.