Vanmoof Error 23: How to Fix?

Vanmoof Error 23—you’ve seen it flash on your bike’s display, but what does it mean? Let’s dive into this mysterious error code that’s been causing headaches for Vanmoof owners. We’ll explore what triggers it, why it’s a problem, and most importantly, how to fix it.

What is Vanmoof Error 23?

Error 23 primarily indicates a Motor Connection Error. In simpler terms, the wiring running from the rear hub motor to the controller might be damaged, faulty, or not connected at all. This error can leave you stranded, turning your smooth ride into a frustrating experience.

Why Does Vanmoof Error 23 Occur?

The root cause usually lies in the electrical system of the bike. Specifically, the connection plugs for the display and motor might be in poor condition or improperly connected. These plugs are located near the rear chain-stay and the handlebar. Sometimes, the electric cables on the controller may also be the culprit.

How to Fix Vanmoof Error 23: A Step-by-Step Guide

Fix 1: Check Connection Plugs

1. Turn off your bike’s battery.
2. Locate the motor plug near the rear chain-stay and the display plug near the handlebar.
3. Examine these plugs for any signs of damage or wear.
4. Re-plug the connections, ensuring that the arrows on the plugs align.
5. Turn the battery back on and check if the error persists.

Fix 2: Inspect the Controller

1. Again, make sure the battery is off.
2. Remove the controller from its housing.
3. Examine the electric cables for any signs of damage or disconnection.
4. If you find any issues, consider reaching out to Vanmoof Customer Support for further assistance.

Fix 3: System Restart via Vanmoof App

1. Open the Vanmoof app on your smartphone.
2. Navigate to Garage > Help > System Restart.
3. Follow the on-screen instructions to complete the system restart.

Vanmoof Troubleshooting Error 23: Additional Resources

If you’ve tried all the above steps and the error still persists, it might be time to consult Vanmoof Customer Support or check out Vanmoof Error 23 Reddit and Vanmoof Error 23 Forum threads for community advice. You might also want to look into your Vanmoof Warranty options.

Vanmoof Power Problems: Beyond Error 23: October 20, 2023

While Error 23 is a common issue, it’s not the only one. Vanmoof bikes can also experience other power-related issues, such as battery problems and software glitches. Keep an eye out for these as well.