What is VanMoof Error 39?
If you’re a VanMoof e-bike owner, you might have encountered the dreaded VanMoof Error 39. This error code can pop up on your bike’s Matrix Display, leaving you puzzled about what went wrong. While the official VanMoof support page provides general steps for resolving error codes, it doesn’t specifically address Error 39. So, let’s dive into what this error means, why it occurs, and how you can fix it.
Why Does VanMoof Error 39 Occur?
Understanding the root cause of VanMoof Error 39 can be a bit challenging due to limited official information. However, user experiences suggest that this error often relates to electrical or mechanical issues in the bike. It could be a problem with the firmware, or perhaps something more complex like a system glitch.
How to Troubleshoot VanMoof Error 39
Fix 1: Update Firmware
- Open the VanMoof app on your smartphone.
- Navigate to the settings screen.
- Check for any firmware updates and install if available.
Fix 2: Perform a Reset
- Locate the power button under the top tube of your bike.
- Press and hold for two seconds until you see the reset symbol on the Matrix Display.
- Press either handlebar button to power the bike back on.
Fix 3: System Restart via App
- Make sure your phone is connected to the bike.
- Open the VanMoof app and go to Garage > Help > System Restart.
- Follow the on-screen instructions to complete the system restart.
If none of these steps resolve the issue, it’s time to consult VanMoof’s customer service or book a repair appointment through the app.
Additional Resources for VanMoof Error 39: October 21, 2023
- VanMoof Customer Support: For personalized assistance.
- VanMoof Repairs: If you’re looking for professional repair services.
- VanMoof Warranty: Check if your bike is still under warranty for free repairs.
