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Virgin TV Box & TiVo Box Error Code m58: How to Fix?

Virgin TV Box and TiVo Box users may occasionally encounter Error Code m58, a frustrating issue that disrupts their viewing experience. This article delves into what this error code means, why it occurs, and how to effectively resolve it.

What is Error Code m58 on Virgin TV Box and TiVo Box?

Error Code m58 typically appears when the Virgin TV Box or TiVo Box has not connected to their respective services for over 30 days. This lack of connection prevents the box from updating and recording shows, leading to this specific error message.

Why Does Error Code m58 Occur?

The primary reason for encountering Error Code m58 is a prolonged disconnection from the Virgin Media network. This disconnection could be due to various factors such as network issues, incorrect setup, or hardware problems.

How to Fix Error Code m58 on Virgin TV Box and TiVo Box

  1. Check Power and Network Connections: Ensure all devices are powered on and connections are secure.
  2. Restart Devices: Reboot your router, TiVo Mini, and the host DVR.
  3. Force a Connection to the TiVo Service: This can be done through the device settings.
  4. Renew DHCP Lease: Adjust network settings on your TiVo device as necessary.
  5. Test Other Devices: Verify internet connectivity with other devices in your home.
  6. Ensure Network Compatibility: Confirm that all devices are on the same subnet.
  7. Contact ISP: If no device can connect to the internet, reach out to your Internet Service Provider.
  8. General Network Troubleshooting: Follow additional network troubleshooting steps if the issue persists.
  9. Seek Further Assistance: If problems continue, contact customer support for more help.

Virgin TV Box Not Connecting to Network Error Code m58

If your Virgin TV Box is showing Error Code m58 and not connecting to the network, follow the steps above, paying special attention to network connections and settings.

TiVo Box Not Connecting to Virgin Media Error Code m58

Similar steps apply to the TiVo Box. Ensure that the box is properly connected to the Virgin Media network and that all network settings are correctly configured.

Troubleshooting Error Code m58 on Virgin TV Box and TiVo Box

Troubleshooting this error involves a systematic approach to checking connections, restarting devices, and ensuring proper network settings. If these steps don’t resolve the issue, professional assistance may be required.

How to Resolve Error Code m58 on Virgin TV Box and TiVo Box: December 5, 2023

Resolution of Error Code m58 typically involves re-establishing a stable connection to the Virgin Media network and ensuring that all devices are properly configured and functioning.

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