What Is and How to Fix VanMoof Error 98?

What is VanMoof Error 98?

VanMoof Error Code 98 isn’t just a random number that pops up on your electric bike’s display; it’s a cry for help from your bike’s system. This error code can be a real head-scratcher for many VanMoof users. While the company’s support page doesn’t specifically mention Error 98, it does provide a general troubleshooting guide for any error codes that may appear on your bike.

Why Does VanMoof Error Code 98 Occur?

Understanding the root cause of VanMoof Error 98 can be a bit elusive. The error might be related to firmware issues, system glitches, or even hardware malfunctions. Although the exact cause isn’t always clear, knowing how to tackle it can save you time and stress.

How to Fix VanMoof Error 98: Step-by-Step Solutions

Fix 1: Update Firmware

1. Open the VanMoof app on your smartphone.
2. Navigate to the settings screen.
3. Check for firmware updates.
4. If an update is available, install it.

Note: Keeping your bike’s firmware up-to-date can prevent many issues, including Error 98.

Fix 2: Perform a Reset

1. Locate the power button on the underside of the top tube.
2. Press and hold for two seconds until the reset symbol appears on the Matrix Display.
3. Press either handlebar button to power the bike back on.

Fix 3: System Restart via App

1. Connect your smartphone to the bike via the VanMoof app.
2. Go to Garage > Help > System Restart.
3. A boat horn will sound, and a boat icon will appear on the Matrix Display.
4. After the restart, wake up your bike with a reset.

VanMoof Error 98 Troubleshooting Tips

If you’ve tried the above fixes and still encounter Error 98, consider these additional troubleshooting steps:

Check for Recalls and Warranty

Sometimes, manufacturing defects can lead to persistent errors. Check if your bike falls under any recalls or if the warranty covers the issue.

DIY Repair for VanMoof Error 98

If you’re handy with tools, you might want to open up the bike’s controller or battery compartment to check for loose connections or other visible issues.

Consult VanMoof Support: October 23, 2023

When all else fails, it’s time to consult the experts. VanMoof’s Bike Doctors can diagnose and resolve complex issues that might be causing Error 98.