Getting errors when updating Windows 11 is common, but there are some solutions to fix this issue. Here are some solutions to fix this issue:
Run the Windows Update Troubleshooter
The Windows Update Troubleshooter is a built-in tool designed to identify and resolve common issues related to Windows updates. To run the troubleshooter:
- Visit the official Microsoft support website and search for “Windows Update Troubleshooter.”
- Download and run the troubleshooter tool.
- Follow the on-screen instructions to scan for and fix any problems related to Windows updates.
Verify Windows Update and Background Intelligent Transfer Services
Windows Update and Background Intelligent Transfer Services are critical components for the update process. Ensure that these services are running properly by following these steps:
- Press the Windows key + R to open the Run dialog box.
- Type “services.msc” and press Enter to open the Services app.
- Double-click on “Background Intelligent Transfer Service” and check its startup status. If it is listed as “Stopped,” click on “Start,” and then click “OK.” If it is already running, right-click and select “Restart.”
- Repeat the same process for the “Windows Update” service.
Perform an In-place Upgrade
If the previous steps didn’t resolve the issue, performing an in-place upgrade can help repair any broken operating system files without affecting your personal files, settings, and installed applications. To perform an in-place upgrade:
- Visit the official Microsoft support website and search for “Windows 11 in-place upgrade.”
- Follow the provided instructions to download and run the Windows 11 installation media.
- Choose the “Upgrade this PC now” option and follow the prompts to complete the upgrade process.
Unplug External Peripherals and Disable Third-Party Antivirus
External peripherals and third-party antivirus programs can sometimes interfere with the update process. To rule out these factors, follow these steps:
- Before starting the update, unplug all external peripherals except for the mouse, keyboard, and LAN cable.
- Disable or temporarily uninstall any third-party antivirus programs to prevent them from interfering with the update.
Allow Time for Updates to Mature
Windows 11 updates, especially newly released ones, may have initial bugs and compatibility issues. It is often recommended to wait for a month or two before attempting the update, as Microsoft releases patches and updates to fix known issues and improve stability.
Additional Troubleshooting Steps
If the issue persists, you can try the following additional troubleshooting steps:
- Run the Windows Update Troubleshooter again to ensure no new issues have arisen.
- Clear the contents of the SoftwareDistribution and catroots2 folders, which may store temporary update files and cache.
- Use the Deployment Image Servicing and Management (DISM) tool to repair Windows Update components.
- Reset the Windows Update components using the provided “Windows Update Reset” script from Microsoft.
- Check the status of Windows Update Services to ensure they are running correctly.
- Install the Windows Update manually by visiting the Microsoft Update Catalog website and searching for the specific update using its KB number.
Remember to Back Up Your Important Files
It is important to back up your important files before attempting any system changes or upgrades to avoid potential data loss.