Microsoft Windows 10 new cumulative updates KB3213986 build 14393.693 and KB3210721 build 10586.753 are now available for everyone. However, for some users, the new updates are creating problems like update stuck midway or at 95%, update fail to install or blue screen error after reboot.

There are three different kinds of update problems users are facing. First, while downloading the update (fail to download or update stuck). Second, update installation issues and finally, blue screen (BSOD) error after reboot. We’ve collected few fixes for these update issues. Read below for more details.

Fix Windows 10 update download issue

If your Windows 10 update KB3213986 and KB3210721 fails to download, try below-posted tricks.

  • Stop antivirus and VPN/Proxy software before the update.
  • You have to wait for the update to install, sometimes it takes hours.
  • If you see Windows update error code, you can try recently released ‘Fix Windows Update errors‘ tool by Microsoft to fix this problem. For more details read here.
  • Type ‘Troubleshooting’ in the search. Now select View All in left side panel. Select‘Windows Update’ at the end of the open window. Run the troubleshooting. Restart your and try to update again.
  • If cumulative updates KB3213986 and KB3210721 stuck during download or fails to install, it might be that something went wrong with the file itself. Clearing the folder where all of the update files are stored will force Windows Update to download a fresh. Go to C:\Windows\SoftwareDistribution\Download  and delete everything within the folder, but do not delete the folder itself. To do so, press CTRL + A to select everything and then press Delete to remove the files. Restart and download updates again.


  • If you still unable to download update KB3213986 and KB3210721 than to links posted below and download your update manually. This will eliminate most of the errors with the update. All below links are from Microsoft.

To know how to install CAB or MSU files, read here.

Download update KB3213986 Build 14393.693 Offline installers

Download update KB3210721 build 10586.753 Offline installers


Fix Windows 10 update fail to install issue

Windows 10 update installation stuck

Not often but sometimes you face problem while installing the update KB3213986 and KB3210721. If your update stuck midway and not responding, check out below how you can fix this issue.

If your computer stuck at  “Preparing To Configure Windows. Please Do Not Turn Off Your Computer.” Follow below steps.

1. Hold down the power button and switch off your machine.
2. Restart your computer and just before windows boots hit the F8 button.
3. Boot into safe mode.
4. login (if necessary).
5. Make sure that any virus scanners at this point are disabled before continuing.
6. Click “Start” > “Accessories” > “System Restore”
7. Click “Next”
8. Pick an earlier restore point and then click next.
9. Click next and follow the prompts and it will start a system restore.
10. Wait till your computer does this System Restore process.
11. Regardless of whether the system restore process fails or passes it should now get you out being stuck at “Preparing To Configure Windows. Please Do Not Turn Off Your Computer.”
12. login if required.
13 Disable Virus Scanner before moving on.
14. Run windows update.
15. now it should run without any problems.


Fix blue screen error after updating Windows 10 

Many times users report that after the installation of a cumulative update, Windows 10 start showing blue screen (BSOD) error or start reboot loop. You can check out below links to fix these error or even check what is causing this errors.

  • If you are facing Windows 10 blue screen error after update, read here for fixes.
  • You can also check your Windows stop code or stop error after blue screen error from here.


Other Windows 10 Update issues

After the update installation, you may face some issues like ‘No Internet Connection’ error. More details below.

If you are facing ‘No Internet Connection’ issue after installing the update, try these fixes. You need to run following commands in the Command Prompt(CMD). In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes. Once CMD is opened, enter the following commands one after another:

netsh winsock reset catalog

netsh int ipv4 reset reset.log

If you are still facing ‘No Internet Connection’ issue, you need to renew your PC’s IP address. To do so, open up CMD (Win +R, type in “cmd.exe” and hit enter) and type the following command in:

ipconfig /renew


Disable Windows 10 Updates and Drivers 

Disable Or Block Windows 10 Drivers Updates

Sometimes you don’t want Microsoft to install the update on your computer. While Windows 10 Pro users can defer the updates but Windows 10 Home users have no choice.

  • Microsoft has provided a separate tool to disable cumulative update or even drivers. You will find more details and download link here.

According to the company, after the update installation, customers should first restart their PCs by selecting Start on the taskbar, clicking the Power button, and choosing Restart (not Shut down).

Check out what’s new in updates KB3213986 and KB3210721


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