Fix KB4038782 and KB4038788 failed to install, download stuck and more

KB4038783, KB4038782, and KB4038788 updates are now available for Windows 10 users. The latest cumulative updates include various improvements to the application, programs on Windows Operating system and more. However, some users facing errors and other issues while downloading the new updates. Many users are reporting that KB4038782 failed to install or KB4038788 failed to install. In some cases, KB4038782 download or KB4038788 download stuck at 0% or at 95%. There are also reports of blue screen error after reboot.

Currently, there are three different kinds of update problems users are facing. First, while downloading the update (fail to download or update stuck). Second, update installation issues and finally, blue screen (BSOD) error after reboot.

If you check your Windows Update you will find following updates matching your Windows 10 version.

• 2017-09 cumulative update for Windows 10 Version 1703 for x64-based Systems (KB4038788) for Creators update systems.
• 2017-09 cumulative update for Windows 10 Version 1607 for x64-based Systems (KB4038782) for Anniversary Update systems.
• 2017-09 cumulative update for Windows 10 Version 1511 for x64-based Systems (KB4038783) for Threshold 2 systems.

We’ve collected few fixes for these update issues. Read below for more details.

Fix Windows 10 update download issue

Sometimes minor issues can create problems while updating system. Try following workarounds to fix download issues with Windows 10 update KB4038788, KB4038782, and KB4038783.

• Stop anti-virus and VPN/Proxy software before the update.

• You have to wait for the update to install, sometimes it takes hours.

• If you see an error while downloading an update, try recently released ‘Fix Windows Update errors‘ tool by Microsoft. For more details read here.

• Type ‘Troubleshooting’ in the search. Now select View All in left side panel. Select‘Windows Update’ at the end of the open window. Run the troubleshooting. Restart your and try to update again.

• You can also download and run the Windows Update Troubleshooter.

Fix Windows 10 update download stuck at 0% or 95% issue: If Windows 10 update KB4038783, KB4038782, and KB4038788 failed to install or stuck during download at 0%, it might be that something went wrong with the file itself. Clearing the folder where all of the update files are stored will force Windows Update to download fresh files. Go to the following location.

C:\Windows\SoftwareDistribution\Download

Delete everything within the folder, but do not delete the folder itself. To do so, press CTRL + A to select everything and then press Delete to remove the files. Restart and download updates again.

Delivery Optimization service fix: Here is another workaround if your update KB4038783, KB4038782, and KB4038788 download still stuck at 0% or at 95%. Try the following steps.

1. Click Start
2. Type Services
3. Open Services panel
4. Scroll down to Delivery Optimization
5. Right-click it, select Properties
6. Change startup type to Manual
7. Reboot PC
8. Scan for updates (and see if the download progresses)
9. Go back in afterward and change the startup to “Automatic (Delayed Start)” If Windows 10 update hangs on.

Stop Windows Update service: You can also repeat this process with the Delivery Optimization service. If stopping the Windows Update service doesn’t bypass the issue on the first attempt, please re-try and stop this additional service. If Windows 10 update hangs on “Initializing…“, try the following workaround. Note – Windows 10 insiders can also try these steps.

1. Click the Start button
2. Type services and launch the Services panel
3. Scroll to Windows Update
4. Right-click and select Stop
5. Restart your PC
6. Re-check for updates
7. The cumulative update KB4038783, KB4038782, and the KB40387838 download should proceed now.

Windows Update Reset Script: This script will completely reset the Windows Update client settings. It has been tested on Windows 7, 8, 10, and Server 2012 R2. It will configure the services and registry keys related to Windows Update for default settings. It will also clean up files related to Windows Update.

Download Windows Update Reset Script from Microsoft here.

Fix Windows 10 update fail to install issue

If the installation of update KB4038783, KB4038782, and KB4038788 stuck midway, check out following workaround to fix this issue.

If your computer stuck at “Preparing To Configure Windows. Please Do Not Turn Off Your Computer.” Follow below steps.

Fix blue screen error after updating Windows 10

Some unlucky users are reporting that they are facing blue screen (BSOD) error after the installation of the latest cumulative updates. Check out below links to fix blue screen error workarounds.

Other Windows 10 Update issues

You need to run following commands in the Command Prompt(CMD) to fix ‘No Internet Connection‘ error after installing update KB4038788, KB4038782, and KB4038783. In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes. Once CMD is opened, enter the following commands one after another:

If you are still facing ‘No Internet Connection’ issue, renew your PC’s IP address. To do so, open up CMD (Win +R, type in “cmd.exe” and hit enter) and type the following command in:

Disable Windows 10 Updates and Drivers

Now you can skip Windows 10 update KB4038788, update KB4038782, and KB4038783. You can download them later. While Windows 10 Pro users can defer the updates but Windows 10 Home users have no choice.

• Microsoft has provided a separate tool to disable cumulative update or even drivers. You will find more details and download link here.

According to the company, after the update installation, customers should first restart their PCs by selecting Start on the taskbar, clicking the Power button, and choosing Restart (not Shut down).

You can disable the following updates and install them later.

• 2017-09 cumulative update for Windows 10 Version 1703 for x64-based Systems (KB4038788) for Creators update systems.
• 2017-09 cumulative update for Windows 10 Version 1607 for x64-based Systems (KB4038782) for Anniversary Update systems.
• 2017-09 cumulative update for Windows 10 Version 1511 for x64-based Systems (KB4038783) for Threshold 2 systems.

How Uninstall Windows 10 Update

DISM commands to check Windows 10 Issues

You can use the official DISM command to repair the Windows image to fix any issue with your Windows 10 update KB4038788, KB4038782, and KB4038783 installations. Before you begin, it’s recommended to do a full backup or create a system restore point in case things go wrong.

Using DISM with the CheckHealth option

Use the DISM command with the CheckHealth to verify whether any corruption has been detected. To run the command do the following:

Using DISM with the ScanHealth option

Use the DISM command with the ScanHealth to scan the Windows image for any corruption. Unlike the CheckHealth, the ScanHealth switch can take up to 10 minutes to complete the process. To run the command do the following:

Using DISM with the RestoreHearlh option

The RestoreHealth command will scan the Windows image for any corruption and perform a repair automatically. The RestoreHealth switch can take up to 20 minutes to complete the process. To run the command do the following:

Note: While the running DISM using the RestoreHealth or ScanHealth, you will notice the process will seem stuck at 20% or 40%, but it’s normal behavior. After a few minutes, the operation will finish as expected.

Download KB4038788, KB4038782, and KB4038783

If you still unable to install the update, download offline installer from the link below. This will eliminate most of the errors with the update. All below links are from Microsoft.

Read how to install CAB or MSU files here.