Microsoft Windows 10 updates KB4019472 (build 14393.1198), KB4016871 (build 15063.296) and KB4019473 (build 10586.916) are now available for everyone. The latest update brings fixes and improvements to Windows 10 OS. However, some users are reporting that their update download stuck at 0% or at 95%. For some, the update fails to install or shows blue screen error after reboot.
Currently, there are three different kinds of update problems users are facing. First, while downloading the update (fail to download or update stuck). Second, update installation issues and finally, blue screen (BSOD) error after reboot. We’ve collected few fixes for these update issues. Read below for more details.
Fix Windows 10 update download issue
If your Windows 10 update KB4019472, KB4016871 and KB4019473 fails to download, try below-posted tricks.
- Stop antivirus and VPN/Proxy software before the update.
- You have to wait for the update to install, sometimes it takes hours.
- If you see Windows update error code, you can try recently released ‘Fix Windows Update errors‘ tool by Microsoft to fix this problem. For more details read here.
- Type ‘Troubleshooting’ in the search. Now select View All in left side panel. Select‘Windows Update’ at the end of the open window. Run the troubleshooting. Restart your and try to update again.
- You can also download and run the Windows Update Troubleshooter.
Fix Windows 10 update download stuck at 0% or 95% issue: If cumulative updates KB4019472, KB4016871 and KB4019473 stuck during download or fails to install, it might be that something went wrong with the file itself. Clearing the folder where all of the update files are stored will force Windows Update to download a fresh. Go to the following location
C:\Windows\SoftwareDistribution\Download
and delete everything within the folder, but do not delete the folder itself. To do so, press CTRL + A to select everything and then press Delete to remove the files. Restart and download updates again.
Delivery Optimization service fix: If Windows 10 update KB4019472, KB4016871 and KB4019473 download still stuck at 0% or at 95%, try the following workaround.
- Click Start
- Type Services
- Open Services panel
- Scroll down to Delivery Optimization
- Right-click it, select Properties
- Change startup type to Manual
- Reboot PC
- Scan for updates (and see if the download progresses)
- Go back in afterward and change the startup to “Automatic (Delayed Start)“If Windows 10 update hangs on “
Stop Windows Update service: You can also repeat this process with the Delivery Optimization service. If stopping the Windows Update service doesn’t bypass the issue on the first attempt, please re-try and stop this additional service. If Windows 10 update hangs on “Initializing…“, try the following workaround.
- Click the Start button
- Type services and launch the Services panel
- Scroll to Windows Update
- Right-click and select Stop
- Restart your PC
- Re-check for updates
- The update should proceed as expected
Windows Update Reset Script: This script will completely reset the Windows Update client settings. It has been tested on Windows 7, 8, 10, and Server 2012 R2. It will configure the services and registry keys related to Windows Update for default settings. It will also clean up files related to Windows Update.
Download Windows Update Reset Script from Microsoft here.
Fix Windows 10 update fail to install issue
Not often but sometimes you face problem while installing the update KB4019473 or KB4019473. If your update stuck midway and not responding, check out below how you can fix this issue.
If your computer stuck at “Preparing To Configure Windows. Please Do Not Turn Off Your Computer.” Follow below steps.
1. Hold down the power button and switch off your machine.
2. Restart your computer and just before windows boots hit the F8 button.
3. Boot into safe mode.
4. login (if necessary).
5. Make sure that any virus scanners at this point are disabled before continuing.
6. Click Start > Accessories > System Restore
7. Click “Next”
8. Pick an earlier restore point and then click next.
9. Click next and follow the prompts and it will start a system restore.
10. Wait till your computer does this System Restore process.
11. Regardless of whether the system restores process fails or passes it should now get you out being stuck at “Preparing To Configure Windows. Please Do Not Turn Off Your Computer.”
12. login if required.
13 Disable Virus Scanner before moving on.
14. Run windows update.
15. now it should run without any problems.
Fix blue screen error after updating Windows 10
Many times users report that after the installation of a cumulative update, Windows 10 start showing blue screen (BSOD) error or start reboot loop. You can check out below links to fix these error or even check what is causing this errors.
- If you are facing Windows 10 blue screen error after update, read here for fixes.
- You can also check your Windows Stop Code or stop error after blue screen error from here.
Other Windows 10 Update issues
After the update KB4019472 build 14393.1198, KB4016871 build 15063.296 or update KB4019473 build 10586.839 installations, you may face some issues like ‘No Internet Connection‘ error.
You need to run following commands in the Command Prompt(CMD) to fix these issues. In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes. Once CMD is opened, enter the following commands one after another:
netsh winsock reset catalog
netsh int ipv4 reset reset.log
If you are still facing ‘No Internet Connection’ issue, renew your PC’s IP address. To do so, open up CMD (Win +R, type in “cmd.exe” and hit enter) and type the following command in:
ipconfig /renew
Disable Windows 10 Updates and Drivers
Sometimes you don’t want Microsoft to install the update on your computer. While Windows 10 Pro users can defer the updates but Windows 10 Home users have no choice.
- Microsoft has provided a separate tool to disable cumulative update or even drivers. You will find more details and download link here.
According to the company, after the update installation, customers should first restart their PCs by selecting Start on the taskbar, clicking the Power button, and choosing Restart (not Shut down).
DISM commands to check Windows 10 Issues
You can use the official DISM command to repair the Windows image to fix any issue with your Windows 10 update KB4019472, KB4016871 and KB4019473 installations. Before you begin, it’s recommended to do a full backup or create a system restore point in case things go wrong.
Using DISM with the CheckHealth option
Use the DISM command with the CheckHealth to verify whether any corruption has been detected. To run the command do the following:
- Use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin).
- Type the following command and press Enter:
DISM /Online /Cleanup-Image /CheckHealth
Using DISM with the ScanHealth option
Use the DISM command with the ScanHealth to scan the Windows image for any corruption. Unlike the CheckHealth, the ScanHealth switch can take up to 10 minutes to complete the process. To run the command do the following:
- Use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin).
- Type the following command and press Enter:
DISM /Online /Cleanup-Image /ScanHealth
Using DISM with the RestoreHearlh option
The RestoreHealth command will scan the Windows image for any corruption and perform a repair automatically. The RestoreHealth switch can take up to 20 minutes to complete the process. To run the command do the following:
- Use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin).
- Type the following command and press Enter:
DISM /Online /Cleanup-Image /RestoreHealth
Note: While the running DISM using the RestoreHealth or ScanHealth, you will notice the process will seem stuck at 20% or 40%, but it’s normal behavior. After a few minutes, the operation will finish as expected.
Download Update:
If you still unable to download update Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4016871), Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4019472) or Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB4019473) download the updates manually. This will eliminate most of the errors with the update. All below links are from Microsoft.
Download update KB4019472 build 14393.1198
Download update KB4016871 build 15063.296
To know how to install CAB or MSU files, read here for more detail.
