Facing the PS4 Error Code ws-37117-9 can be frustrating, especially when you’re eager to connect and play online. This guide will walk you through everything you need to know about this error code, including what it is, why it happens, and most importantly, how to fix it. Whether you’re experiencing connectivity issues, update problems, or simply can’t figure out why your PS4 won’t connect to online services, we’ve got you covered.
What is PS4 Error Code ws-37117-9?
PS4 Error Code ws-37117-9 typically indicates a problem with your PlayStation’s ability to connect to online services. It can arise due to various reasons, including network issues, server problems, or even errors in your PS4’s system software. When this error occurs, you might find yourself unable to access certain online features, play multiplayer games, or connect to the PlayStation Network (PSN) altogether.
Why Does My PS4 Have the Error Code ws-37117-9?
Understanding the underlying causes of PS4 Error Code ws-37117-9 is crucial for effective troubleshooting. Here are some common reasons why you might encounter this error:
- Network Connectivity Issues: Poor internet connection or network disruptions can trigger this error.
- System Software Update Problems: Errors during system software updates can lead to connectivity issues.
- Server Outages: Sometimes, the PlayStation Network (PSN) experiences downtime or maintenance, causing connection problems.
- Router Settings: Incorrect router configurations or firewall settings can interfere with PS4’s online connectivity.
- DNS Issues: Problems with DNS settings or server configurations can contribute to the error.
Now that we’ve covered why this error occurs, let’s delve into various fixes to resolve it and get you back online.
How to Fix PS4 Error Code ws-37117-9: March 15, 2024
Fix 1: Check Your Internet Connection
Ensure that your internet connection is stable and running smoothly. You can do this by performing a speed test on your network. If your connection is slow or intermittent, troubleshoot your router or modem accordingly.
Fix 2: Restart Your PS4 and Router
Sometimes, a simple restart can resolve connectivity issues. Turn off your PS4 and unplug your router for a few minutes. Then, plug them back in and restart both devices. This can refresh your network connection and potentially fix the error.
Fix 3: Update System Software
Make sure your PS4’s system software is up to date. Go to Settings > System Software Update and check for any available updates. Download and install any pending updates, as they may include fixes for connectivity issues.
Fix 4: Adjust Network Settings
Check your PS4’s network settings and ensure they’re configured correctly. Verify your IP address, DNS settings, and router configurations. You may need to manually adjust these settings to align with your network setup.
Fix 5: Try Safe Mode Solutions
Boot your PS4 into Safe Mode and try options like “Restart PS4,” “Rebuild Database,” or “Restore Default Settings.” These Safe Mode solutions can help fix various system errors, including PS4 Error Code ws-37117-9.
Fix 6: Contact PlayStation Support
If none of the above solutions work, consider reaching out to PlayStation Support for further assistance. They can provide personalized troubleshooting guidance and help resolve any underlying issues with your PS4’s connectivity.